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Digital Consulting

As business become more dependent on the Internet, it is imperative for organizations to have these 3 structures setup to meet the online demand.

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BUSINESS SOLUTIONS
Put the Plan in Action and Assign Accountability
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CREATIVE SOLUTIONS
Examine the Metrics. Gauge and Document the Results
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TECHNICAL SOLUTIONS
Determine Objectives, Set Goals & Create an Action Plan

We Are Online Business Consultants

Earning revenue online does not always consist of selling products. Social Media, Client Management, Digital Marketing, Providing Technical Support, Billing & Online Payments, Online Forms, Data Retention, Utilizing the Cloud are just some examples of how conducting e-Business (business online) can help grow your organization.

There are many tools that help to organize your business and automate everyday tasks, saving you time and money. Using the right tools will increase your efficiency and allow growth with less effort and resources. As business become more dependent on the Internet, it is imperative for organizations to have a clear understanding of their company structure and goals, and how it relates to doing business online.

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Business Solutions

Turn your ideas into incredible digital experiences. The most powerful design toolbox to create your next slider, block or page.

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► Develop an in depth understanding of business processes and systems used
► Gather business requirements to prioritize what is required within an IT solution
► Map business requirements to technical solutions
► Liaise with users to clarify details of proposed solutions
► Implementation of solutions
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► Demonstrate business and regulatory awareness and understand how any changes may impact systems
► Review system design to ensure that requirements can be traced to deliverables
► Document requirements in clear and concise terms
► Working knowledge of appropriate software development tools and methodologies employed
► Post system implementation support
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"Using the right ONLINE tools will increase your efficiency and allow growth"
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Creative Solutions

Turn your ideas into incredible digital experiences. The most powerful design toolbox to create your next slider, block or page.

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► Web Design
► Social Media Integration
► eMail blast campaign designs
► Business & flyer designs
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Call us to find out how we can help
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Technical Solutions

Turn your ideas into incredible digital experiences. The most powerful design toolbox to create your next slider, block or page.

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► Infrastructure Management
► IT Service Continuity Management
► Capacity and Availability Management
► Configuration Management
► Incident and Problem Management
► Provide 2nd/3rd support for the network (LAN, WAN, VPN), server, IP Telephony servers and database infrastructure including configuring and upgrading hardware, installing software and performing system administration
► Meet service levels for closure of assigned service desk tickets
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► Escalate and then coordinate Issues and Problems to external third party support
► Available outside of standard office hours to minimize adverse business impact when instigating IT changes or performing planned activities
► External liaison with relevant suppliers and external stakeholders
► Provide cover to the Service Desk when needed
► Maintain Configuration information relevant to network (LAN, WAN, VPN), server and database infrastructure
► Create policies and procedures relevant to the support and maintenance of the network (LAN, WAN, VPN), servers and databases
► Maintaining the physical asset register for network (LAN, WAN, VPN) and server assets
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► Maintain an effective antivirus, anti-spam and malware strategy for the entire IT infrastructure including PCs and telephony
► Administer an effective backup and recovery strategy for the IT Services
► Support the technical production of the IT Continuity plan creating and documenting processes and procedures to ensure the timely recovery of the systems in the event of an invocation
► Perform system administration for the virtual, physical and dedicated environments
► Testing data-sets in software to check that output from program worked as intended / Analyzing and detailing any defects
► Work closely with other staff, developers/programmers, systems analysts, and sales and marketing teams to determine best solutions for productivity
► Set-up and configuration of Google Cloud, Amazon (AWA) and Azure solutions
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